Delivery Information

4 CellAED Devices and Kit
 
CellAED devices will be dispatched within 4 weeks from the date you place your order. Once processed, the manufacturer will send you updates, including delivery progress.
 
CellAED Kits
 
If your order includes a Cardiac Emergency Kit, you will receive two separate deliveries:
 
1. The kit (excluding the CellAED) will arrive first.
2. The CellAED device will ship later, following the timeline outlined above.
 
All other products
All other products are typically shipped within 5 business days of processing. Delivery is expected within 7 business days.
 
If you do not receive your order within this timeframe, please contact us at info@defibsplus.com.au. Our team will assist in resolving the issue promptly.
 
Supply Chain Disruptions
From time to time, certain products are impacted by supply chain disruptions. These issues are notified on the product pages and checkout for affected items. We apologies for any inconvinience caused and work hard with our manufacturer partners to minimise these where possible.